At Zoloto, we value and respect your privacy. We are committed to protecting your personal information and using it only in ways that you consent to. We will never sell or share your personal details with any third party for marketing purposes without your permission.

1. Information We Collect

We collect personal information only when you choose to provide it, which may include:

Full Name

Email Address

Delivery Address (Office or Residential)

Telephone / Mobile Number

You may be asked to share these details when you:

Place an order

Subscribe to our newsletter

Enter promotions or contests

Provide feedback or inquiries

To ensure smooth service, please update us if your information changes.

2. How We Use Your Information

We use your personal information solely for:

Processing and delivering your orders

Responding to your queries and requests

Sending updates, offers, and promotions (if you opt in)

Informing you about important changes to our services, terms, or policies

You may unsubscribe from promotional emails anytime via the “Unsubscribe” link in our messages or by contacting us directly.

3. Sharing of Information

We do not sell or rent your personal information to third parties for marketing purposes.

Payments are processed through secure, trusted third-party gateways that comply with global security standards and operate under a strict non-disclosure agreement (NDA) with us.

4. Data Retention

We will store your personal information only for as long as necessary to:

Complete the purpose for which it was collected

Comply with legal or accounting requirements

Once the retention period ends, your data will be securely deleted.

5. Cookies

We use cookies to enhance your shopping experience. Cookies help us:

Recognize returning customers

Save your shopping cart between visits

Speed up the checkout process

Analyse website usage for improvements (anonymous data only)

You may disable cookies in your browser settings, but this may affect certain features on our website.

6. Communication

By using our services, you agree to receive:

Transactional messages (order confirmations, delivery updates, etc.)

Promotional messages (only if you have opted in)

You can opt out of promotional messages anytime while continuing to receive important transactional updates.

7. Your Rights

As our valued customer, you have the right to:

Access, update, or correct your personal data

Withdraw consent for promotional communications

Request deletion of your personal information (where legally possible)

For any privacy-related concerns, please contact us at: ecomsupport@zolato.in