Welcome to Zolato. By using our website and purchasing our products, you agree to the following Terms & Conditions.

1. Product Information

All jewellery shown on our website is carefully described and photographed.

Slight variations in colour, size, or design may occur due to lighting, screen display, or handmade craftsmanship.

2. Pricing & Payment

Prices listed are final and inclusive of applicable taxes (unless specified).

We reserve the right to update prices at any time without prior notice.

Payments must be made through the secure options provided on our website.

3. Orders & Delivery

Once an order is placed, you will receive a confirmation email/message.

Delivery timelines may vary depending on location and courier service.

Zolato is not responsible for delays caused by courier partners or unforeseen circumstances.

4. Returns & Replacement

Returns or replacements are accepted only if the product is damaged, defective, or incorrect at the time of delivery.

Customers must inform us within 48 hours of receiving the product.

Products must be unused, in original packaging, and returned with proof of purchase.

5. Liability

Zolato is not responsible for misuse, mishandling, or damage after delivery.

Jewellery is delicate and should be handled with care.

6. Intellectual Property

All content, images, and designs on the Zolato website are the property of Zolato.

Reproduction or misuse without permission is strictly prohibited.

7. Governing Law 

These Terms & Conditions are governed by Indian law.

Any disputes shall be subject to jurisdiction of local courts where Zolato operates.