Welcome to Zolato.
By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
If you do not agree with these terms, please do not use our website.
1. General Use
* You must be at least 18 years old to place an order.
* You agree to provide accurate and complete information during registration or checkout.
* Misuse of the website, fraudulent activity, or violation of laws is strictly prohibited.
Zolato reserves the right to refuse service to anyone at its discretion.
2. Products & Pricing
* All product descriptions and prices are subject to change without prior notice.
* We strive for accuracy, but errors in pricing or product details may occur.
* In case of pricing errors, Zolato reserves the right to cancel the order and issue a refund.
Product availability is subject to stock limits.
3. Orders & Payments
* Orders are confirmed only after successful payment (except Cash on Delivery orders).
* Zolato reserves the right to cancel or refuse any order due to suspected fraud or policy violations.
* Payment transactions are processed through secure third-party gateways.
We do not store sensitive payment information such as full card details.
4. Shipping & Delivery
* Delivery timelines are estimates and may vary based on location and logistics conditions.
* Zolato is not responsible for delays caused by courier partners or unforeseen circumstances.
* Customers must provide accurate delivery details.
Additional shipping charges may apply for re-delivery attempts.
5. Returns & Refunds
* Returns and replacements are subject to our Return Policy.
* Refunds are processed after product inspection and approval.
* Zolato reserves the right to reject return requests that do not meet eligibility criteria.
6. Intellectual Property
All content on this website, including:
* Logo
* Text
* Images
* Graphics
* Website design
is the property of Zolato and may not be copied, reproduced, or used without permission.
7. Limitation of Liability
Zolato shall not be liable for:
* Indirect or incidental damages
* Loss of data or profits
* Delays beyond our control
Our maximum liability is limited to the amount paid for the purchased product.
8. User Conduct
Users must not:
* Use the website for illegal activities
* Attempt to hack, damage, or disrupt the website
* Post false or misleading information
Violation may result in account suspension or legal action.
9. Privacy
Use of personal information is governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described therein.
10. Changes to Terms
Zolato reserves the right to update or modify these Terms & Conditions at any time.
Updated terms will be posted on this page.
11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact:
📱+91 7981244959
📧ecomsupport@zolato.in
Zolato — Transparent Policies. Trusted Experience.
Thank you for shopping with us.
